During these unprecedented times, our first and foremost concern is the health and safety of our employees, customers, and the incredible contractors that use our app.
We are closely monitoring this situation, listening to directives from local officials, and following the advice of the CDC. In some areas, all non-essential services have been shut down. We support these decisions to slow the spread of the Coronavirus (COVID-19). Even in these areas, delivery services are considered essential services as a means of keeping supply chains moving. GoShare is still available in all of our service areas.
We’ve been proud to lend a helping hand in delivering critical supplies and shoring up business supply chains. From transporting medical equipment to providing distribution center support, GoShare is still Your Friend with a Truck.™
To keep these essential services in operation, we have implemented some safety precautions. Please follow these guidelines to help minimize risk to yourself and the hardworking delivery professionals on the front lines of this pandemic. They have been asked to follow the same guidelines.
You may also request a complete, No Contact Delivery. Please make that request by leaving the instructions “No Contact” in the Additional Info section. You may also leave instructions for where you would like your item dropped off, such as your doorstep. Your delivery pro will contact you by phone when they arrive to alert you that your item has been dropped off.
If you need assistance or have any questions, do not hesitate to contact our customer support team. Our current hours are unchanged, and agents are available from 6 am – 9 pm PST via chat or email.