GoShare was built to make it easy for drivers to earn money by movinghauling, and delivering cargo for people and businesses in their community. We want you to have a great experience every time you use GoShare. Whether you are new to GoShare or a regular user, we hope these pro tips will help you get the most value and maximize your earnings when you use our service. Following these guidelines will help you earn a 5 star review from all of our customers.

1. Be Helpful

Your primary role as a GoShare driver is to help our customers load and move their cargo. You should always offer to give the customer a helping hand to load and unload their cargo. If an item requires more than one person to load, the customer should help you.

2. Be Respectful

We believe that our drivers, our customers, and their cargo deserve to be treated with respect at all times. Our customers are trusting you with their precious cargo. Damaging an item that you are carrying will lead to a poor experience for both parties. You are responsible for delivering each piece of cargo in the same condition that you received it in. Make sure to use cargo straps, moving blankets, and any other tools at your disposal to protect the customers cargo from being damaged.

3. Maintain Your Vehicle

Keeping your vehicle running is the key to your success with GoShare. Maintaining your vehicle in great  mechanical shape will ensure that you stay on the road longer and earn more money. We suggest that you follow your vehicle’s maintenance guidelines to keep your vehicle running well. Regular oil changes, tire rotations, and replacing filters are just a few of the ways that you can keep you vehicle running strong. Keeping your cargo area clear of clutter is also important. Customers don’t want their cargo being transported in a dirty truck or van. Try to remove large items like tool boxes from your vehicle before you go to a job whenever possible.

4. Be Prepared

Preparation is key when it comes to moving and delivering items for customers. There are the basics you should always have on hand, such as tie-down straps and moving blankets. However, factors ranging from weather, parking, to the item itself make each delivery unique. To ensure that you’re ready for any situation, we recommend carrying the following items with you:

  • Safety cones
  • Bungee cords
  • Screwdrivers (Phillips and Slotted)
  • Painter’s tape (used to hold drawers in place during transport)
  • Tarp or Visqueen plastic (to protect items during inclement weather)
  • Spare change for parking meters
  • Sign with your phone number (in case you’re away from your vehicle helping the customer and it needs to be moved)

5. Be On Time

When you show up on time you instantly make the customer happy. If you show up late, you are automatically in a hole and will need to dig yourself out. If you accept a pickup request in the future make sure to add the appointment to your phone’s calendar right away and set a reminder so you don’t miss the appointment. If being late to a pickup is unavoidable you should always call the customer and let them know as soon as possible so that they can plan their day.

6. Starting A Job

Before you start a job remember to inspect the cargo before you load it onto your vehicle. You should take a few pictures of the items to protect yourself from any damage claims. When inspecting the cargo, look for damage or prohibited items such as weapons, drugs, and money. If you see any damage point it out to the customer. If you see a prohibited item, don’t be shy about telling the customer that you are unable to move that item. Remember to hit the start button on your phone right before you begin loading the cargo. You can also hit the cancel button if you are unable to complete the request.

7. Be professional

We know that our customers will respect drivers who look professional. You should maintain a clean and professional look at all times when you are working. As a professional driver you should always maintain a positive attitude throughout the entire experience. Avoid arguing with customers. Instead you should try to help them solve whatever problem they are having. If you can’t find a solution contact GoShare for help.

Do you have a pro tip to share with other drivers? Email your tip to customerservice@goshare.co