How do I sign up to be a GoShare Delivery Professional Driver?
How much do GoShare Delivery Profesionals make?
GoShare Delivery Professionals earn between $47.52 – $71.52 per hour depending on the type of vehicle you own. GoShare Delivery Pros can also earn tips from customers for a job well done. Tips can be paid in cash or in the app. Apply now.
What’s the difference between a Driver and a Helper?
GoShare Delivery Professionals are divided into Drivers and Helpers. Drivers are truck and van owners. Helpers own a car or SUV and assist the Drivers with loading and unloading heavy items. Apply now.
What are the steps to become a GoShare driver?
First, apply online. Second, watch orientation and answer questions. Third, complete vehicle inspection. Fourth, pass background check. Fifth, document verification.
Will I receive a 1099 or W2 for tax purposes?
Can a customer ride in my vehicle?
No, customers should never ride in your vehicle.
Do I need any special equipment?
How can I get more deliveries?
My vehicle was made before year 2003, can I still drive for GoShare?
Our insurance requires that all vehicles are year 2003 or newer.
When do I get paid?
It usually takes 3-5 days after you complete a project before the money is transferred into your account. If you are missing a payment click here.
How do I get paid?
All payments will be sent through direct deposit or through our bank’s online payment system. Our bank is Chase and they use an online payroll system called Zelle. We will deposit one penny into your bank account to verify your bank account before your account is activated.
Why does it say that my account is blocked by admin?
After you apply to become a GoShare Delivery Professional we will review your application and email you with the next steps. Your account will remain blocked and your status inactive until you complete the entire on-boarding process.
I saw a project request come in and then it disappeared. What happened to it?
This means that another Delivery Professional has accepted the project request. The first Delivery Professional to accept the request will get the project.
What if I cannot safely transport a customer’s items?
Inclement weather, extremely heavy cargo, and unsafe loading environments can sometimes occur. We encourage you to communicate that with the customer and try to get them to reschedule. Most customers will understand that it is in everyone’s best interest to keep all people and items safe and will work with you and GoShare customer service to reschedule for another time.
I want to sign up but I can’t I find my vehicle model or make?
If you see a list of vehicles but don’t see your truck, van or car listed you can contact us.
How much work can I expect from GoShare?
GoShare delivery professionals are independent contractors and are able to work when they want. The number of projects that you can get from GoShare will vary based on your location, vehicle type, and availability. It should be considered a part time opportunity for now.
Are there any costs involved with joining GoShare?
Before you can join GoShare you must pass a background check. Delivery Professionals are responsible for the costs of the background check which is $45 ($65 if in you have lived in N.Y.). This fee is non refundable.
I am a GoShare Driver/Helper. Can I be removed from the platform?
Yes, you can be removed from the platform for violating our terms of service. Violations include but are not limited to: stealing, manipulating the price, multiple bad reviews from customers, multiple job cancellations without good cause, regularly being late to projects, providing false information, recklessly damaging a customers item, knowingly transporting illegal or prohibited items. Read more here.
Do I need insurance?
Yes! You must always have valid automotive, liability and health insurance in accordance with your state and federal laws. GoShare provides supplemental insurance in case of an accident that covers the cargo being carried for customers. Check your local state regulations for more information about what is required to transport goods in your state.
I lost or damaged a customer’s item during delivery, am I responsible for the damage?
Yes. If a claim is filed against you with GoShare’s insurance provider or GoShare is otherwise required to pay for damages caused by you, in GoShare’s sole discretion, GoShare may charge you any or all of the deductible or other out-of-pocket expenses GoShare is required to pay as a result of that claim. The current deductible is $1,000.00.
I have been convicted of a felony or DUI in the past 7 years. Can I work with GoShare?
Where is GoShare available?
Why can’t I see the pickup time of a project in my app?
The GoShare Driver App is currently compatible with a 12 hour clock only. If you are using a 24 hour clock please edit your settings and change to a 12 hour clock.
How can I change my password?
You can change password here
How long does it take to complete the background check?
It typically takes 1-7 days to complete the background check once you have submitted your information to our background check partner.
If I have a large truck or van can I also get requests for smaller truck?
Yes, you can now receive requests for your vehicle type and smaller vehicles. You can adjust your vehicle subscription settings by logging into your GoShare account on our website. Then click Settings button then Vehicle Subscription. Similarly, if you have a box truck you can also receive requests for cargo vans. However, if you have a small truck you will not be able to receive requests for large trucks.
Can I use a vehicle with a salvage title?
What happens if I need to cancel?
If a delivery professional accepts a project and cancels or does not complete the Project as scheduled, GoShare may at its discretion impose penalties that include: (a) temporary suspension of your GoShare account; (b) monetary fines not to exceed $50; (c) permanent deactivation of your GoShare account. The first cancellation will be free. After that each cancellation you will be charged a $10 fine. If you don’t show up to a scheduled delivery you will be charged a $50 fine. Learn more about our driver cancellation policy.
Why do some email alerts have project details and some do not?
Sometimes we have to send requests manually if the customer made a change to the date/time/vehicle type. When we send manual emails they will include more details about the project. You can reply to the email to accept these projects. Automated emails that are generated when a new order comes in do not include details. You will need to log into the app to accept these requests.
Do customers rate each Delivery Pro individually on a two person project?
Yes, each driver is rated and tipped individually.
How can I contact customer support?
You can contact us by clicking here. Or click the chat button on the bottom right of the screen. We do not provide a phone number for driver support before your account is activated.
How do you use ratchet straps or cargo straps to secure cargo?
Watch this video to learn more https://youtu.be/8o4X_Blqzjw